Privacy Policy

1. Introduction

[COMPANY_NAME] ("we," "us," or "our") operates the My Voice Twin website and service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you make a purchase, we collect information that you provide directly to us, including:

• Name
• Email address
• Billing address
• Payment information (processed securely by Stripe)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source
• Other browsing information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. These may include essential cookies required for the website to function, analytics cookies to understand how visitors interact with our website, and marketing cookies if applicable.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your purchase
• Send you order confirmations and download links
• Provide customer support and respond to inquiries
• Send important updates about the Service
• Improve and optimize our website and Service
• Analyze usage patterns and trends
• Prevent fraud and protect against unauthorized transactions
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Stripe - Payment processing
• Vercel - Website hosting and analytics
• Email service providers - Sending transactional emails

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through Stripe (PCI-DSS compliant)
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Purchase records and transaction data are retained for accounting, tax, and legal compliance purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our Service, you consent to the transfer of your information to these countries.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. GDPR Compliance (For EU/EEA Residents)

If you are a resident of the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about how your data is used
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

Our legal basis for processing your data is typically the performance of a contract (to fulfill your purchase) or your consent.

13. CCPA Compliance (For California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price, even if you exercise your privacy rights

We do not sell personal information to third parties.